Privacy policy
Effective date: November 13, 2026.
This policy explains what Off the Shelf Games collects through its games and this website, why, how long it is kept, and what you can do about it.
Who we are
Off the Shelf Interactive LLC, doing business as Off the Shelf Games (“we”), makes the games listed on this site and runs otsgames.net. For anything about this policy or your data, write to [email protected] or to:
Off the Shelf Interactive LLC
6545 Market Ave N, Suite 100
Canton, OH 44721
The short version
- Our games have no accounts and no ads.
- They can send anonymous usage and crash reports, tied only to a random ID the game makes on your TV. You can turn this off in the game’s Settings.
- We never collect your name, anything you type in a game, advertising IDs, or the IDs TV makers give your TV, and we do not store your internet address.
- We do not sell or share your personal information.
- Reports and messages are deleted after 180 days. Totals that cannot be tied to any ID are kept longer.
- You can ask us to show or delete what we hold about your install.
What our games collect
Each game’s Settings has a switch, Share anonymous usage and crash reports. When it is on, the game notes events as you play and sends them to us when the TV is online. When it is off, the game records and sends nothing, and deletes anything it had not sent yet.
Reports are tied to an anonymous install ID: random characters the game makes when it first runs. It is not derived from your TV, its serial number, your account with the TV maker, or anything about you. The game’s Settings and About screens show its first 8 characters (for example 9F1C2A7B), and Reset anonymous ID in Settings replaces it with a new one. Turning sharing off keeps the ID on your TV, so you can still quote it to have earlier reports deleted.
Whether sharing starts on or off depends on where the game is sold. Games sold only in the United States start with it on. Where the law asks for your agreement first, the game asks you before it sends anything.
We use these reports for three things only: to find and fix crashes on particular TVs, to notice when a TV software update breaks a game, and to know how many people play, how often, and what. Nothing else is collected.
Reversi
Reversi can send anonymous usage and crash reports. Whether it does is the setting Share anonymous usage and crash reports in the game's Settings:
- Samsung TV: on until you turn it off.
- Roku: on until you turn it off.
When it is on, the game sends:
| What | In detail | Why |
|---|---|---|
| Anonymous install ID | 32 random characters the game makes on first run. It is not tied to you, your TV's serial number or any account. Settings and About show its first 8 characters. | count players, sessions and games, and see what is played |
| Session ID | A random ID made each time the game starts, so events from one sitting can be grouped. | count players, sessions and games, and see what is played |
| Game and version | Which game, and which version and build of it. | find and fix crashes on particular TVs; notice when a TV software update breaks the game |
| TV platform | The platform the game runs on, such as Samsung Tizen or Roku. | find and fix crashes on particular TVs; notice when a TV software update breaks the game |
| Firmware version | The TV's software version, as the TV reports it. | find and fix crashes on particular TVs; notice when a TV software update breaks the game |
| TV model | The model code the TV reports. Never a serial number or a name you gave the TV. | find and fix crashes on particular TVs |
| Sharing choice | Whether sharing is on because it is the default, or because you turned it on. | count players, sessions and games, and see what is played |
| Event order and times | A counter that numbers each event, the TV clock's time, and the time since the game started. | count players, sessions and games, and see what is played; find and fix crashes on particular TVs |
| Sessions | When the game starts and stops, how it ended (normally, in the background, closed by the TV, or a crash), how long it was on screen, and how long it took to start. | count players, sessions and games, and see what is played; find and fix crashes on particular TVs; notice when a TV software update breaks the game |
| Games played | The mode (computer, two players or a puzzle), the computer level or puzzle number, how the game ended, the number of discs of each colour at the end, and how long it took. | count players, sessions and games, and see what is played |
| Settings changed | Which setting you changed (hints or sound) and its new value. | count players, sessions and games, and see what is played |
| Speed | How long the computer took to answer and how long the history took to open, as counts in time ranges. | notice when a TV software update breaks the game |
| Errors | The kind of error, its class, a short message with numbers, web addresses, file paths and e-mail addresses removed, where in the game's code it happened, and the last screens visited before it. | find and fix crashes on particular TVs |
Reversi has no account and no ads.
What our games do not collect
- No name, email address or account.
- Nothing you type, say or draw, and no screenshots.
- No advertising IDs, and no IDs that TV makers or app stores give your device (such as a Samsung DUID or a Roku device ID), serial numbers or network addresses.
- No name you gave your TV.
- Error messages are cleaned on the TV before they are sent: numbers, web addresses, file paths and email addresses are removed.
The feedback form
When you use the feedback form, we receive what you enter: the kind of message, the game and platform, your game version, TV model and firmware if you give them, your message, your email address if you give it (only so we can reply), and for privacy requests your anonymous ID. We store it with the date and a reference number, and email a copy to our support mailbox.
The form uses Cloudflare Turnstile to keep out spam. Turnstile runs a check in your browser and tells us only whether it passed; Cloudflare handles that check under its own privacy policy.
This website
This website uses no cookies of its own, no analytics and no advertising. Like any web host, our hosting provider handles your internet address to deliver pages and to protect the site from attacks; we do not store it.
Who handles it
Reports from our games come straight to us, to a service we run ourselves. We do not use third-party analytics or crash-reporting services, and we do not sell or share personal information with anyone.
The companies that host our website and services and handle our email process this information for us, only to provide those services.
How long we keep it
- Game reports with an install ID: 180 days, then deleted.
- Feedback form entries: 180 days, then deleted from our database.
- Daily totals that contain no install ID (for example, how many games of each kind were played on a given day on each TV model) are kept without a time limit. They cannot be tied to you.
- Email copies of feedback, and email you send to our support and privacy addresses, are kept in our mailbox for up to 2 years, then deleted.
Your choices and rights
- Stop sending reports: turn off Share anonymous usage and crash reports in the game’s Settings.
- Start afresh: use Reset anonymous ID in Settings.
- See or delete what we hold: send a privacy request through the feedback form or to [email protected], quoting the 8 characters from the game’s Settings or About screen.
- Feedback you sent: quote the reference number, or write from the email address you gave.
Depending on where you live, you may have further rights under your state’s privacy law, such as the right to know, correct or delete personal information, and not to be treated differently for using these rights. Write to us to use them. We do not sell or share personal information and do not use it for targeted advertising.
Outside the United States
Our games are offered only in the United States today. Before they are offered elsewhere, this policy will be updated.
Children
Our games are made for a general audience and are not directed at children. They do not ask anyone for their age, name or contact details.
The anonymous install ID is random and different in each game. We use it only to keep our games working and to count how they are played, as described above. We never use it for advertising, to contact anyone or to build a profile of anyone, and we never share it.
The feedback form collects only what is typed into it; please do not include personal details of a child. If you believe a child has sent us personal details, write to [email protected] and we will delete them.
Security
Reports and form entries travel over encrypted connections (HTTPS).
Changes to this policy
When we change this policy, we update the date at the top. If we ever want to use information we already hold in a new way, we will ask first.